Submit a request

Briefly describe the subject of your request.

Select the type of service request we can assist you with. For any other requests that are not related to service, please follow this link: https://bit.ly/lf-sales-contact-EN

The name of your company or your own name in case you are not part of a company

Name of the requester

How can we reach you?

Opening hours in case of a technician's visit

How many machines would you like to report for repair or troubleshooting?

How many unique parts would you like to enter? Please mention additional parts (7+) in the comments section below

How many unique parts would you like to enter? Please mention additional parts (7+) in the comments section below

The serial number for the machine that needs repair or troubleshooting. You'll find the serial number on a white/grey label on the machine. Generally listed as "S/N" or "Serial". For more instructions, see http://bit.ly/2uuXwAu

The type of machine, e.g.: "Insignia Seated Leg Press", "770AT Arc" or "IC7"

Please describe the issue as detailed as possible

Enter the part code or description (if not available), e.g.: "0017-0003-0685" or "alternator belt for serial number ABC123456". Find part numbers here: https://www.lftechsupport.com/web/document-library/documents

Enter the part code or description (if not available), e.g.: "0017-0003-0685" or "alternator belt for serial number ABC123456". Find part numbers here: https://www.lftechsupport.com/web/document-library/documents

Select the reason to return this part. If other, please explain in the comments section.

On which order did you order these parts you would like to return? Reference numbers usually start with C.. or S...

Do you wish to use a purchase order number with your order? We will include this number on your order confirmation and invoice. Please enter number and value of the purchase order for verification

How many cardio machines does it concern?

How many strength machines does it concern?

Would you like to receive more information to include these machines in a service contract and benefit from additional discounts?

Do you have a preferred date when we can schedule the technician(s) to perform the maintenance on these machines?

Please enter (additional) details about your request. This is the "body" of the communication with our support team.

Add file or drop files here